At Smith's Crossing Rural Water Association Inc., we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation.
New Online & Phone Payment System
We are pleased to announce the implementation of Nexbillpay, a secure and convenient electronic payment platform fully integrated with our billing system. This new service provides customers with flexible, 24/7 access to manage and pay their water bills.
With Nexbillpay, customers can:
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View billing and payment history
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Make one-time or recurring Auto-Pay payments
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Pay online, by mobile device, in office, or by phone (24/7)
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Receive email or text payment reminders
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Enroll in paperless billing
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Use Text-to-Pay for fast, easy payments
Payment Processing Fees
Please note that payment processing fees are now the same for online, phone, and in-office card payments:
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$0.01 – $200.00 → $2.50 fee
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Over $200.00 → 2.75% fee
Office Safety Update
Due to recent circumstances in the county and for the safety of our customers and staff, our office doors will remain closed until further notice.
If you need to speak with someone in person, please call our office to make an appointment.
Payments: Please place all payments in the drop box located outside the office.
If you need assistance, please leave a message with your name and phone number, and someone will return your call as soon as possible.
Thank you for your understanding and cooperation as we take these precautions to keep everyone safe.
