Welcome to the Official Website of Smith's Crossing Rural Water Association Inc.

Our Mission

At Smith's Crossing Rural Water Association Inc., we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation.

New Online & Phone Payment System

We are pleased to announce the implementation of Nexbillpay, a secure and convenient electronic payment platform fully integrated with our billing system. This new service provides customers with flexible, 24/7 access to manage and pay their water bills.

With Nexbillpay, customers can:

• View billing and payment history

• Make one-time or recurring Auto-Pay payments

• Pay online, by mobile device, in office, or by phone (24/7)

• Receive email or text payment reminders

• Enroll in paperless billing

• Use Text-to-Pay for fast, easy payments

Payment Processing Fees
Please note that payment processing fees are now the same for online, phone, and in-office card payments:

• $0.01 – $200.00 → $2.50 fee

• Over $200.00 → 2.75% fee

Upcoming New Water Billing Card

Dear Customers and Members,

We are happy to announce a transfer to a new billing software system. This change will result in a new account number for all members, as well as a new billing card.

This change will go into effect on January 1, 2026, so please be on the lookout for your new bill at the end of January.

Thank you for your continued support. Please contact us if you have any questions.

Please see Recent News tab for more information